Refund and Returns Policy

Welcome to Milk Man Proxies. We are dedicated to providing quality products and ensuring customer satisfaction. Please review our detailed return policy below:

Returns or Refunds:

  • We accept returns or exchanges within 30 days of purchase for playmats. Please ensure the items are in their original condition for the return or exchange to be processed.

Damaged Goods – Store Credit or Replacement:

  • In the event of receiving damaged goods due to shipping, we offer solutions to address your concerns.
  • Please report the damage within [30 days] of receiving the shipment.
  • Contact us with a detailed description and photographic evidence of the damage.
  • After evaluating the claim, we will offer you the option of store credit or a replacement item.

Printing Errors – Store Credit or Replacement:

  • We also extend our store credit or replacement offer for cards that have printing mistakes.
  • Notify us of any printing errors within [10 days]of receipt, along with supporting evidence.
  • We will assess the claim and provide either store credit or a replacement for the misprinted card(s).

Exclusions:

  • Please note that we do not accept returns, nor do we issue refunds for gift cards and downloadable products under any circumstances.
  • Store credit or replacements are provided only for physical items damaged during shipping or with printing errors.

Conditions for Store Credit or Replacement:

  • Claims for store credit or replacement must be due to shipping damage or printing errors, not from misuse or mishandling after delivery.
  • The offer is applicable solely to the item(s) affected, not the entire order, unless the whole order is compromised.

Contact and Claim Process:

  • To report issues, please reach out and contact us here.
  • Include your order number, contact details, and clear evidence of the damage or error.

Your satisfaction is important to us at Milk Man Proxies, and we strive to provide products that meet the highest quality standards. For any inquiries or assistance with our return policy, please don’t hesitate to contact our support team.

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